Part 1: Interviewing a Complainant
The presenter addresses planning and logistics in interviewing complainants. The complainant interview is crucial to the process, thus the presentation discusses in detail strategies and tactics that should be considered. The important steps after the interview are further mentioned. A few illustrations of the complainant's interviews gone wrong are finalizing the presentation.
Part II: Interviewing a Third Party
This second part of the presentation details the logistics of an interview and details to be considered when interviewing a third party. How to create a setting that is non threatening. How to extract information,
This presentation includes a handy checklist for your use.
About The Speakers
Jason K. Wong is the principal of Wong Employment Law in Toronto, Ontario. He practices labour, employment, and human rights law. As part of his workplace law practice, Jason has experience with workplace investigations from all angles, including conducting investigations and representing both complainants and respondents in an investigation. He also advises employees and employers regarding harassment, human rights, and other workplace complaints.
Jason has represented employees and employers before the courts, the Ontario Labour Relations Board, and the Human Rights Tribunal of Ontario. He has also written for the Ontario Bar Association. Prior to founding Wong Employment Law, Jason worked with a top boutique labour and employment law firm. He earned his J.D. from the University of Toronto, Faculty of Law. Jason also has an MSc and BSc from Western University.
Jayne Parker along with her partner Kathi McBride-Anderson founded Insight HR Solutions in 2002, a company specializing in human resource consulting. Jayne has extensive experience investigating complaints of harassment and discrimination; mediation, facilitation and conflict resolution; designing and facilitating respectful workplace, workplace violence prevention and other human resource-related training.
Jayne has over 20 years experience working in the public sector in both unionized and non-unionized environments, private sector and not-for profit workplaces. She is also a contract investigator for the Canadian Human Rights Commission.
Jayne has an Honours B.A. from the University of Guelph (Psychology). In addition, she has an honours certificate in Alternative Dispute Resolution from Mohawk College; a certificate in Adult Education from St. Francis Xavier University and is certified in Critical Stress Management. She is a member of the Human Resource Professional Association of Ontario (HRPAO) and a certified master facilitator for TRAFFIC.