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Interviewing for Quality Information - Don Rabon

"The Interview Template" – An interview should be a structured process with a purpose.  The interviewing template serves as a guide to provide the interviewer with the "what" that must be accomplished, the "requisite skills" to make that accomplishment and the "process" to take in order to bring the interview to a successful conclusion.

"Conducting an Interview Pre-Mortem" – How, in a high-stakes interview to, pre-emptively, identify the problems that may arise during each phase of the conduct of the interview and plan accordingly.

Second Session: "Phatic Communication" – The verbal and non-verbal undertakings of the interviewer in the opening seconds of the interview play no small role in the ultimate outcome of the interview.

"Is that the Truth?" – Detecting deception involves 3 keys:  The first key, "questioning" will get the interviewer into the house; the second key, "attending to change" will get the interviewer into the room; the third key, "working knowledge of linguistic terminology" can serve to get the interviewer into the box, wherein lies the truth.

About Don Rabon

Photo of Don Rabon

Forty years conducting training in interviewing, detecting deception persuasion investigative discourse analysis and investigation. Author of Interviewing and Interrogation 3rd Edition, Investigative Discourse Analysis 2nd Edition, Persuasive Interviewing, Fraud Related Interviewing and An Endless Stream of Lies: A Young Man's Voyage into Fraud.

Publisher of interviewing focused newsletter, "Hamlets mind" posted here bi-monthly and sent directly to Constant Contact associates.

Specialties: Interviewing, detecting deception, persuasion, investigative discourse analysis, training, rapport building, interviewer impression management, fraud related interviewing. Training sessions are developed to meet the client's specific interviewing job task responsibilities and needs.

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