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- Interviewing for Quality Information Part II - Phatic Communication & Is That The Truth? (3.5 CPE)
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Interviewing for Quality Information Part II - Phatic Communication & Is That The Truth? (3.5 CPE)
Description
"Phatic Communication" - The verbal and non-verbal undertakings of the interviewer in the opening seconds of the interview play no small role in the ultimate outcome of the interview.
"Is that the Truth?” - "Detecting deception involves 3 keys: The first key, “questioning” will get the interviewer into the house; the second key, “attending to change” will get the interviewer into the room; the third key, “working knowledge of linguistic terminology” can serve to get the interviewer into the box, wherein lies the truth.
Upon payment you will receive:
1) 2 Videos
2) Written materials
3) Quiz