From data breaches to identity theft, the challenges and pace of change facing fraud teams has never been greater. This comes while legitimate customers expect engagement channels with as little friction as possible.
About the Speaker:
Simon Marchand is the Chief Fraud Prevention Officer of the Security and Biometrics business unit within Nuance Communications’ enterprise division.
A Certified Fraud Examiner, Simon has extensive expertise in fraud prevention, detection, security and authentication in both the banking and telecom industries with more than 10 years of experience in the field. Prior to Nuance, Simon held key fraud prevention positions at Montreal-based Laurentian Bank, at Bell Canada, and most recently at the Québec Order of Chartered Administrators, where he managed its professional inspection program while also being a Chartered Administrator himself.